The room was a good size for a hotel in NY and the bed was really comfortable. It was quiet and clean, and the breakfast was not bad. The location was really good, right in the heart of the Chelsea area and there are a few metro stations within a short walking distance. I would stay here again when we are in NY.
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Charmaine
September 2022
The location is good.
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Nguyen
August 2022
The locations great for the trip to New york
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Neil
Dezember 2022
good location for us. Comfy bed and pillows. Friendly staff. Surprisingly quiet. Nice breakfast options .
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Lisa
September 2022
I have been staying at tge Hampton Inn Chelsea 3 - 4 times a year for the past 20 years and this year it was clear that Jessica Matthews no longer is the manager. She will be sorely missed and she absolutely deserved her promotion. However, the new manager I am ssure, will soon take control. The people at the reception need a lot more training in customer service except for Sharon, who always is super professional. The location is perfect with easy access to subway and shopping on 6th ave, although it was easy to see that New York is still suffering from Covid, it was outright sad to see how many shops closed. I certainly hope it will be bettter when I come back in September or October. The cleaning staff was just fine, they came every day asking if I needed clean towels etc. very good.
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Janne
Juli 2023
Location is great , close to subway , walking distance for all cool destinations points around like shopping restaurants art galleries museums. Breakfast offers nice choices of fresh fruits , pastries, hot breakfast meals like eggs sausages , waffles, coffee /tea is offered during 24 hrs
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Galina
Mai 2022
Overall it’s a mid quality hotel, I think it’s really great for the money. The location is really top notch and we had a varied selection of breakfast. Plus the staff was super friendly and the facilities were clean.
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Carla
Januar 2023
Location in Manhattan was perfect for more plans. There was a Starbucks down the street so I could get a morning latte although the hotel had breakfast which was also nice. Room was clean & large by NY standards. There was a safe in the room which was nice and a refrigerator. Staff, as an overall, were very nice. I would stay here again.
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Corsaro
Mai 2023
Superb location! The staff was very friendly & helpful. We also enjoyed the breakfast, which varied slightly every day.
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Alexa
Juli 2022
After reading all the negative reviews I am so glad we didn’t listen to them. Upon arrival we were offered a free upgrade as my partner has a Hilton honours card and they allowed us to transfer the booking onto the card. We stayed in a queen room and it was extremely spacious compared to previous hotels we had stayed in. There was usb ports at your bedside meaning it was easy for us coming from the UK. Plenty storage space for clothing etc. The breakfast was great, we expected it to be awful after reading reviews however it was ideal for us. the hot plate was change around each day of our visit and included omelettes, scrambled egg, bacon, uTurkey sausages and sliced sausages. Each morning at breakfast there was toast, muffins, cereal, and waffles so plenty to choose from to fuel us for the day. The breakfast area can get slightly over crowded at times but this wasn’t an issue for us as there was plenty seating available. There was a microwave that could be used at any time of the day which we found helpful especially if we went out to dinner and brought some of it back to the hotel with us. Tea, coffee and hot chocolate available all day at the reception area as well as a coffee pod machine in your room. This was our first time staying in this area of New York and all of the staff were more than happy to answer the many questions that we had for them. After two days we asked reception for clean towels and toilet roll and within 5 minutes the cleaner was at our door with it.
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Ayesha
Januar 2023